We advise organizations be they early-stage, growth-stage, or late-stage, on how to respond to 3 of the greatest challenges faced by all businesses today.

1) Preparing for increasing customer demands and competitive threats.

Digital technologies have raised the bar and elevated customer expectations. Exceptional customer experiences are essential in the online world where switching costs are zero.

According to the Verint CX report, 64% of customers jumped to a competitor following a poor experience.

2) Mitigating market risk, reputation risk and the cyber threat.

At the same time the challenge faced by all organizations has never been greater as bad actors are outpacing most companies capabilities to keep up, thereby hindering their ability to compete and in some cases even operate.

According to the Verizon Data Breach Report, 60%-70% of companies report data breaches in the past 12 months.

3) Driving meaningful change, not just wishful thinking.

These competing forces make change even harder. All organizations face this conundrum in the digital world. The need for change is both acknowledged and necessary, yet so many digital initiatives have failed to produce dramatic improvements in top-line growth, cost-reduction, or market positioning that was intended but never realized.

According to a recent Forbes report , 84% of companies report failing at attempting digital transformation.