Digital transformation (DX) offers a wide range of opportunities for companies, driving significant business impact and measurable KPI improvements. According to Garter, over 90% of organizations are currently engaged in some form of a digital initiative, meaning a vast majority of companies report undertaking some form of DX.

Digital transformation (DX) has become a cornerstone of modern business strategy over the past decade. Defined as the integration of digital technology into all areas of a business, it fundamentally changes how organizations operate and deliver value to customers. As we step into 2025, the results of digital transformation initiatives across industries are becoming clearer. This article explores the successes, challenges, and lessons learned from this journey.

Digital transformation is essential for organizations to remain competitive in today’s rapidly evolving business landscape. However, a major challenge—and often the "dirty little secret" impacting many digital transformation initiatives—is technical (tech) debt, which significantly hinders the success of such initiatives and can also significantly increase the overall cost of the initiative.